Cookie Policy

Last updated: January 30, 2025

This Cookie Policy explains how Vetrics ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our platform.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.

Our Cookie Philosophy

Vetrics believes in minimal, privacy-respecting use of cookies. We use only the cookies necessary to make our service work properly. We do not use:

  • Third-party advertising cookies
  • Social media tracking pixels
  • Cross-site tracking technologies
  • Cookies that profile your behavior for marketing purposes

Cookies We Use

Cookie NameTypePurposeDuration
sb-*-auth-tokenEssentialAuthentication cookie set by Supabase to keep you logged inSession / 1 year
sb-*-auth-token-code-verifierEssentialPKCE code verifier for secure OAuth authenticationSession

Cookie Categories

Essential Cookies (Required)

These cookies are strictly necessary for Vetrics to function. They enable core functionality such as:

  • User authentication and session management
  • Security features (CSRF protection)
  • Remembering your login state
  • Basic platform functionality

Without these cookies, you cannot use Vetrics. They cannot be disabled while using our service.

Cookies We Don't Use

For transparency, here's what we specifically avoid:

  • Analytics cookies: We do not use Google Analytics, Mixpanel, Amplitude, or similar third-party analytics services that track user behavior across sites
  • Advertising cookies: We do not serve ads or use cookies from ad networks
  • Social media cookies: We do not embed tracking pixels from Facebook, Twitter, LinkedIn, or other social platforms
  • Personalization cookies: We do not use cookies to build marketing profiles or personalize ads

Local Storage

In addition to cookies, we may use browser local storage to:

  • Store authentication tokens securely
  • Remember user interface preferences (e.g., sidebar state, theme)
  • Cache data to improve performance

Local storage data stays on your device and is not transmitted to our servers except as part of authenticated API requests.

Managing Cookies

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete cookies (individually or all at once)
  • Block cookies from specific sites
  • Block all cookies
  • Set preferences for first-party vs. third-party cookies

Here's how to manage cookies in popular browsers:

Impact of Disabling Cookies

If you disable essential cookies, you will not be able to:

  • Log in to your Vetrics account
  • Access the platform dashboard
  • Use any authenticated features

The marketing pages of our website (homepage, pricing, blog) will still be viewable, but you won't be able to access your account.

Third-Party Services

Our platform integrates with third-party services that may set their own cookies when you interact with them:

Stripe (Payment Processing)

When you make a payment or manage your subscription, you interact with Stripe's checkout and billing portal. Stripe may set cookies for fraud prevention and payment processing. See Stripe's Privacy Policy for details.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date when we make changes.

Contact Us

If you have questions about our use of cookies, contact us at:

Email: privacy@vetrics.ai

Frequently Asked Questions

Does Vetrics use cookies?

Yes, Vetrics uses essential cookies required for authentication and security. We use minimal cookies and do not use third-party advertising or tracking cookies.

What types of cookies does Vetrics use?

Vetrics uses only essential cookies: authentication cookies (via Supabase) to keep you logged in, and security cookies (CSRF tokens) to protect against attacks. We do not use advertising or marketing cookies.

Can I disable cookies on Vetrics?

You can disable cookies in your browser settings, but this will prevent you from logging in and using Vetrics. Our essential cookies are required for the service to function.

Does Vetrics use third-party tracking cookies?

No. Vetrics does not use third-party advertising, analytics, or tracking cookies. We do not share cookie data with advertisers or data brokers.